Customer Support Officer Specialist

Santa Monica Study Abroad Pvt. Ltd. is hiring a Customer Support Officer for our branch offices in Coimbatore and Kannur. We are seeking professional candidates with strong interpersonal abilities to handle student inquiries and office support.

Desired Candidate Attributes:

• Exceptional spoken and written communication skills
• Professional presentation and corporate etiquette
• Strong time management and task prioritization skills
• Ability to work collaboratively in a team environment
• Quick problem-solving abilities and flexibility to adapt to operational needs

Primary Role Overview:

As a Customer Support Officer, you will address prospective client queries, assist with documentation guidance, maintain office communication channels, and ensure high quality service standards across all customer touchpoints.