Technical Support
Network Monitoring
System Maintenance
Troubleshooting
IT Infrastructure
IT Helpdesk
Location: Indore
Industry: IT
Job Type: Full Time
Experience: from 1 year
Great Techno Tycoon is hiring a Jr. Technical Support Engineer to join our operations in Indore. We offer a productivity-focused environment where professionals can build a long-term technical support career.
Core Responsibilities:
Monitor and maintain local computer systems, network infrastructure, and hardware setups.
Address IT support requests and service call-outs within defined turnaround times.
Troubleshoot technical issues, identify system bottlenecks, and escalate unresolved tickets as needed.
Candidate Profile:
Minimum 1 year of professional hands-on experience in a Jr. Technical Support Engineer role.
Graduate or Technical Graduate degree in Computer Science, IT, or related field.
Strong verbal and written communication skills to handle internal user queries effectively.
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