Back Office Operations
AMC Management
Service Coordination
MIS Reporting
Client Communication
Vendor Coordination
MS Office
Location: Delhi (Kirti Nagar)
Industry: HR & Admin
Job Type: Full Time
Experience: from 2 years
Medical Products Service is looking for a Back Office Executive in Kirti Nagar, Delhi. The role supports AMC and CMC operations for Modular Operation Theatres (MOT) and Medical Gas Pipeline Systems (MGPS) by coordinating maintenance schedules and field engineering teams.
Core Responsibilities:
Track service tickets received via calls, email, or WhatsApp and dispatch complaints to field engineers.
Maintain database records, renewal quotes, and commercial documents for AMC and CMC contracts.
Coordinate with hospital biomedical teams to schedule routine servicing and resolve breakdown complaints.
Track spare part availability with the store team and log component consumption across job sites.
Compile daily, weekly, and monthly service MIS reports for management review.
Follow up with hospital clients after service calls to confirm resolution quality.
Candidate Profile:
Bachelor's degree in Commerce, Business Administration, Science, or related fields.
2 to 6 years of experience handling back-office tasks, AMC/CMC tracking, or service desk operations.
Proficiency in MS Excel, Word, Outlook, and PowerPoint.
Strong follow-up skills and structured record-keeping abilities.
Candidates residing near Delhi are preferred.
Company Name: Medical Products Service
Phone / WhatsApp: +91 92893...
PIN Code: 110015
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