Senior Specialist - Customs Manifest

Maersk GSC in Pune is looking for a dedicated Senior Specialist to join our dynamic shipping and logistics team. In this role, you will collaborate closely with internal colleagues and clients to ensure seamless operations and prompt exception handling.

Key Responsibilities:

• Manage and meet all import custom manifest service requirements and deadlines meticulously.
• Address customer inquiries, resolve issues swiftly, and maintain high standards of service quality.
• Handle communications via emails within defined SLAs and follow strict workflow guidelines.
• Prepare analytical reports and undertake additional operational tasks as required by the business.

Requirements & Qualifications:

• Mandatory hands-on experience in Import Customs Manifest.
• Graduate degree with 3 to 4 years of solid background in shipping and logistics.
• Proficiency in MS Office applications, particularly Excel and Word, with strong typing skills.
• Flexibility to work in rotational shifts within an agile, collaborative environment.