Outpace Consulting is conducting a walk-in hiring drive for international BPO processes based in Gurgaon. We are seeking experienced professionals to handle diverse customer engagement profiles ranging from voice support to content moderation.
Available Roles & Compensation
- International Chat Support: Up to ₹25,000 in-hand per month
- Tech Voice Support: Up to ₹4.3 LPA
- Content Moderation: Up to ₹4 LPA
- International Travel Process: Up to ₹32,000 in-hand per month
- E-Commerce & Automobile Voice: ₹4 LPA to ₹4.5 LPA
- Online Reputation Management (ORM): Up to ₹6.5 LPA
Candidate Qualifications
- Minimum 1 year of hands-on experience in customer support or BPO environments.
- Undergraduates or Graduates based on process specifications.
- Strong spoken and written communication skills in English.
- Willingness to work rotational shifts on-site in Gurgaon.
- Immediate joiners or candidates with short notice periods are preferred.
Primary Responsibilities
- Resolve customer queries through chat, email, or voice channels depending on assigned process.
- Maintain accuracy, service quality standards, and SLA compliance.
- Meet operational targets while adhering to corporate workflows.
Benefits & Perks
- Health insurance, provident fund, and paid sick leave.
- Cab and travel allowance options depending on process allocation.
- Food facilities available at work location.