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Guest Relation Executive Role in Hotel

Salary: ₹22,000 - ₹25,000 per month

Skills:
Customer Service Reservation Management Guest Relations Complaint Handling Communication Skills

Location: Mumbai (Santacruz West)

Industry: Hospitality

Job Type: Full Time

Ramee Hospitality is currently looking for a dedicated Guest Relation Executive to join our team in Santacruz West, Mumbai. In this role, you will manage daily reservations, address guest queries, and ensure smooth operations.

  • Review online bookings, company mobile logs, and WhatsApp reservation records daily.
  • Handle customer feedback, resolve issues, and escalate concerns promptly.
  • Call guests routinely to inform them about hotel facilities, special programs, and services.
  • Inquire about dining preferences and service satisfaction for upcoming visits.
  • Maintain precise guest logs and waitlists to maximize satisfaction.

We require immediate joiners for this permanent, full-time position. Perks include free food, health coverage, a provident fund, and a flexible work schedule.

Company Name: Ramee Hospitality

Contact Person: HR

Phone / WhatsApp: +91 81044...

PIN Code: 400001

Posted:

Updated:

Valid:

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