International Sales Executive Voice

VHiMS is hiring Customer Support & Sales Executives for an international voice process in Gurugram. The position involves managing customer queries while identifying sales opportunities for global clients in a structured 5-day work environment.

Primary Duties:

• Interact with international clients via voice channels to resolve inquiries effectively.
• Identify sales potential during customer interactions and convert qualified leads.
• Address customer objections professionally while maintaining high service standards.
• Log interaction records and client updates accurately in the CRM system.
• Meet individual performance metrics, sales targets, and quality guidelines.

Applicant Requirements:

• At least 6 to 12 months of experience in international BPO, voice support, or sales roles.
• C1-level English fluency with strong verbal and interpersonal communication skills.
• Hands-on knowledge of CRMs and internal BPO workflows, with the ability to explain previous processes clearly.
• Comfortable working rotational shifts, including odd hours.
• Strong problem-solving capacity and objection-handling abilities.

Benefits & Work Setup:

• Monthly CTC up to ₹27,000.
• 5-day work week with 2 rotational days off.
• One-way cab transport provided during odd shift hours.
• Health insurance and Provident Fund (PF) coverage.